Pos.-ID.: 9528

Your Position as

BaaS Governance Manager (m/f/x)

at Santander Consumer Technology Services.


Santander Consumer Technology Services GmbH is a subsidiary of Santander Consumer Bank AG in Germany. At our location in Mönchengladbach, we work on both national and international projects. As professional integrators with the best qualifications in the field of development and implementation of banking software, we offer Santander competitive project management and professional services with a strong focus on quality and time-to-market.

Your Tasks:

  • Acts as a strategic advisor to the Banking-as-a-Service (BaaS) Head and his senior management team, while also acting as a representative of BaaS in meetings with internal and external stakeholders
  • Be the liaison between BaaS Head and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time with the right focus
  • Participates with the BaaS Head and senior management team in strategic planning, policy development, and decision-making
  • Participates in program management, having a view on all Product Implementation and BaaS initiatives across all clients, and setting up any mitigation needed to meet the plans
  • Within program management, organizes and gathers information from various departments and meetings and reports that information, along with recommendations, to executive members
  • Participates in strategic initiatives by leading them, ensuring timely, effective completion and reports results back to the BaaS Head and his senior management team
  • Responsible of the new and revised policies and strategies to be applied in the Baas Area
  • Creates and maintains systems and processes to streamline operations related to BaaS
  • Maintains accurate confidential files and data records, for all different BaaS initiatives (present and past)
  • Supports BaaS Head in meetings by taking notes and assuming responsibility for completion, coordination and follow up of action items
  • Helps members of the BaaS area to perform their duties to the best of their ability
  • Provides coaching for other staff members

Your Profile:

  • Bachelor’s degree; MBA a plus but not required
  • At least 15 years of corporate strategy and/or executive management experience
  • Minimum 10 years proven experience in technological Transformation Programs
  • Strongly developed written and verbal communication skills
  • Strong analytical and conceptual skills in the technical and business-related environment
  • Organization and planning skills
  • Ability to diffuse work conflict without bringing it to the attention of the executive heads using strong interpersonal skills
  • Ability to successfully manage multiple projects simultaneously
  • Has a flexible and is willing to perform varying duties depending on the shifting needs of the company and its staff members
  • Excellent problem-solving skills
  • Strong emotional intelligence
  • Self-motivation
  • Strategic mindset
  • Strong functional knowledge in Consumer Finance Business is a plus
  • Very good knowledge of English, German and Spanish would be an asset

Your Chances:

  • Responsible tasks from the beginning
  • Competitive salary and a career plan
  • International work environment
  • Sponsoring of professional Development
  • Flexible working time
  • Parking Space and Company Canteen
  • Contribution for public transport

In case of any questions please contact Jenny Tögemann: 02161 240 8136

If you feel you have a passion for Santander and would like to contribute it to the company, then we look forward receiving your application with your desired salary and your earliest possible start dates.

We are looking forward to your convincing application here online.